Technician
Unit: number
Higher is better
About This Metric
Measures route density and efficiency. Higher stops per route typically indicates better route optimization and geographic clustering of customers. Varies by service type and territory density.
Formula
Total Completed Appointments / Total RoutesCode Expression
completedAppointments / totalRoutesData Sources
- diamond-appointments
routeIdstatusdateCompletedAppointment completion data per route
- diamond-routes
routeIddateScheduledRoute scheduling data
Caveats & Limitations
- •Optimal range varies by service type (pest: 8-12, lawn: 12-18)
- •New territories may have lower density initially
- •Route cancellations can skew the average
Tags
#efficiency
#routing
#productivity
Calculation Source
Real-time (Cosmos DB)
