Route Efficiency

The ratio of productive service time to total route time (including travel).

Geographic

Unit: percent

Higher is better

Measures how effectively routes are planned. Higher efficiency means less time driving between stops and more time servicing customers.

(Service Time / Total Route Time) x 100

Service Density

The number of customers per square mile or per defined service area.

Jobs Per Day

The average number of service appointments completed per technician per day.

Average Job Duration

The mean time spent on service appointments from arrival to completion.

Real-time (Cosmos DB)

Climb Analytics