Service Density

The number of customers per square mile or per defined service area.

Geographic

Unit: number

Higher is better

About This Metric

High service density enables more efficient routing and lower per-customer service costs. Used for territory planning and identifying expansion opportunities.

Formula

Customer Count / Service Area Size

Data Sources

diamond-customers
latitudelongitudezip

Caveats & Limitations

•Requires geocoded customer addresses
•Density varies significantly between urban and rural areas

Related Metrics

Customers by Region

Distribution of customers across geographic regions (states, cities, or zip codes).

Route Efficiency

The ratio of productive service time to total route time (including travel).

Calculation Source

Real-time (Cosmos DB)

Climb Analytics