Technician
Unit: number
Higher is better
About This Metric
A key productivity metric showing service throughput. Varies by service type and geographic density. Use alongside average job duration for a complete picture.
Formula
Total Completed Jobs / (Technician Count x Working Days)Code Expression
completedJobs / (technicianCount * workDays)Data Sources
- diamond-appointments
employeeIdstatusdateCompleted
Caveats & Limitations
- •Industry average varies by service type (pest: 8-12, lawn: 12-18)
- •Higher density routes enable more jobs per day
Tags
#productivity
#volume
#workforce
Calculation Source
Real-time (Cosmos DB)